AI Governance & Digital Systems

Adoption is a
human process.

I work at the intersection of AI governance, responsible adoption, and digital systems. My focus is turning policy and technology into practical decisions, clear ownership, and systems people can support over time.

Portrait of Michael Lewis
Michael Lewis Digital Services and AI Systems Manager

AI Governance in Practice

Help translate AI policy into staff guidance, use-case reviews, vendor questions, documented decisions, and clear responsibilities.

Digital Systems & Adoption

Connect technology choices to real workflows, accessibility, analytics, training, and long-term support so adoption remains useful and maintainable.

Current Role

Digital Services and AI Systems Manager

At Catholic Charities of Arizona, my work combines digital platforms, analytics, search visibility, and vendor coordination with practical support for responsible AI adoption, cross-functional reviews, and staff enablement.

This builds on more than a decade of nonprofit digital systems experience, following earlier work in engineering, research and development, testing, training, and documentation.

Microsoft Certified

AI Transformation Leader

Certification covering AI opportunity assessment, adoption strategy, responsible AI, and business value.

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Evidence of work

Experience in Practice

Policy into practice

Developed staff guidance, an internal AI resource hub, and documentation to support responsible use and more consistent evaluation of proposed AI use cases.

Pilots and enablement

Supported a limited Microsoft 365 Copilot pilot with staff instruction, office hours, practical examples, and feedback to inform next steps.

Digital systems

Managed nonprofit web systems and related accessibility, analytics, search visibility, vendor coordination, and ongoing support needs.

Published perspectives

Selected Writing

When AI Can Reach the System of Record

What connected fundraising systems, agents, and external tools change about access, authority, and operational oversight.

Read article on LinkedIn

Donor Acceptance Depends on What AI Is Asked to Do

What donor research suggests about AI-assisted fundraising, donor-facing workflows, and meaningful human accountability.

Read article on LinkedIn